Key West Day Trip - Reviews

Rating of the activity

7.80 / 10

7.833561827957 496 reviews | 5,637 travellers

70 traveler-submitted photos

Customer scoring

219

160

Type of traveler

Traveling alone (67)

Couple (170)

Group of friends (59)

With small children (17)

With older children (54)

Reviews from real clients who booked our products.

See only reviews with text

Dec / 29 / 2024

Alfredo José

Fortaleza, Brazil

I travelled by myself

A cidade key west é muito bonita , o pôr do sol é perfeito , o guia Luís muito atencioso , mas a Civitatis coloca o ponto de encontro Dowtown onde não tem banheiro , não tem cadeira , vc fica na frente do Hotel holiday in na chuva e tive q me deslocar de Miami Beach para Downtown ,onde o ônibus parte de Miami Beach ,afinal não dar apoio de nada ! Translate this opinion into English.

The city of Key West is very beautiful, the sunset is perfect, the guide Luís is very attentive, but Civitatis lists the meeting point as Downtown where there is no bathroom, no chair, you are in front of the Holiday In Hotel in the rain and I had to travel from Miami Beach to Downtown, where the bus leaves from Miami Beach, after all, they don't provide any support! Opinion translated. Show original.

Operated by: Miami Skyline Cruises

I travelled by myself

Dec / 09 / 2022

Thais Moreira

Brazil

I travelled with my partner

Viagem tranquila, nosso guia muito solícito. Vale dizer, que eles esperam gorjetas no final (não é nosso hábito no Brasil, mas isso é reforçado quando estamos chegando). Não deixem de comprar o passe do trolley, não dá para fazer a pé e qualquer esporte aquático dura pouco tempo. Translate this opinion into English.

Peaceful trip, our guide very helpful. It is worth mentioning that they expect tips at the end (it is not our habit in Brazil, but this is reinforced when we are arriving). Don't forget to buy the trolley pass, you can't do it on foot and any water sport lasts a short time. Opinion translated. Show original.

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled with my partner

Mar / 29 / 2025

Anna

Spain

Debido al festival de música electrónica Ultra contactamos con el proveedor y nos cambiaron el punto de salida. Gracias! Por lo que respecta al viaje, el bus se estropeó y tuvimos que esperar un buen rato el nuevo bus delante del McDonalds (parada). El autobús tiene el aire acondicionado bastante alto, hace mucho frío. Lo que nos hubiera gustado es que sabiendo con antelación que por el viento las actividades de agua estaban canceladas nos podrían haber avisado por si queríamos cancelar.

Due to the Ultra electronic music festival, we contacted the provider and they changed our departure point. Thank you! As for the trip, the bus broke down and we had to wait a long time for the next bus in front of McDonald's (a bus stop). The bus has the air conditioning on quite high, so it's very cold. What we would have liked is that, knowing in advance that the water activities were canceled due to the wind, they could have given us advance notice in case we wanted to cancel.

Operated by: Miami Skyline Cruises

Sentimos si algún aspecto del servicio no resultó de vuestro agrado. Agradecemos y tomamos nota de los comentarios para seguir mejorando en lo posible. Translate this opinion into English.

We're sorry if you didn't like any aspect of our service. We appreciate and take note of your comments so we can continue to improve as much as possible. Opinion translated. Show original.

Mar / 02 / 2025

Carla

Santa Cruz De Tenerife, Spain

I travelled with teenagers

Pasamos un día increíble en Cayo Hueso gracias a esta excursión. Contratamos extra por 60$/persona un Snorkeling Tour de 3 horas, que sentimos que valió la pena. Hay actividades para todos los gustos, y tanto el guía como el chofer estuvieron para ayudarnos en todo lo necesario. Yohan y Manuel hicieron de la experiencia algo increíble y estamos muy agradecidos. Translate this opinion into English.

We had an amazing day in Key West thanks to this excursion. We booked an extra 3-hour snorkeling tour for $60/person, which we felt was worth it. There are activities for everyone, and both the guide and the driver were there to help us with everything we needed. Yohan and Manuel made the experience incredible and we are very grateful. Opinion translated. Show original.

Operated by: Miami Skyline Cruises

I travelled with teenagers

Feb / 19 / 2025

Marta Aedo

Santiago, Chile

I travelled with teenagers

No estuvo mal, pero a pesar de contratar el servicio en español, el guía explicó casi todo en inglés y solo lo básico en español. Casi no hubo relato durante el viaje excepto para mostrar y vender las actividades disponibles en Key West. El bus tenia descompuesto el aire acondicionado. De todas formas, fue un lindo viaje, puntual y el servicio incluyó la recogida en el hotel. La relación precio calidad está bien, aunque la descripción de la actividad no es precisa.

It wasn't bad, but despite hiring the service in Spanish, the guide explained almost everything in English and only the basics in Spanish. There was almost no narration during the trip except to show and sell the activities available in Key West. The bus had a broken air conditioning. Anyway, it was a nice trip, on time and the service included pick-up at the hotel. The price-quality ratio is good, although the description of the activity is not precise.

Operated by: Miami Skyline Cruises

I travelled with teenagers

Como indicamos en la descripción de esta actividad en nuestra página web, esta se realiza con un guía que habla español y otro idioma. El guía dio todos los contenidos en los idiomas incluidos, profundizando algunos temas con aquellos que se lo han pedido. Translate this opinion into English.

As we indicated in the description of this activity on our website, it is carried out with a guide who speaks Spanish and another language. The guide gave all the content in the languages included, going into more depth on some topics with those who asked. Opinion translated. Show original.

Feb / 14 / 2025

Moises

Spain

I travelled with my partner

El trayecto es algo largo unas 4 horas para ida ( hicimos parada a las 2 horas en MC donals para desayunar) y la vuelta seguida casi otras 4 con cola. El sitio cayo hueso merece la pena verlo, hay un bus gratuito con 18 paradas y se ahorra. 60 dólares en el otro. Montándose en eso llegan a todos lados en minutos y recorren todo fácil. En bus no hace tanto frío como ponen el aire es fuerte pero si hace calor se agradece, llevar abrigo por si acaso de noche si se nota más. Translate this opinion into English.

The trip is a bit long, about 4 hours there (we stopped at McDonalds for breakfast after 2 hours) and the return trip was almost another 4 hours with a queue. The Cayo Hueso site is worth seeing, there is a free bus with 18 stops and you save 60 dollars on the other one. By taking that you get to everywhere in minutes and you can easily get around everything. On the bus it is not as cold as they say, the air conditioning is strong but if it is hot it is appreciated, bring a coat just in case at night it is more noticeable. Opinion translated. Show original.

Operated by: Miami Skyline Cruises

I travelled with my partner

Jan / 06 / 2025

Juan Jose

Bilbao, Spain

I travelled with my partner

Tardaron 15 minutos en pasar ha recogernos por el punto establecido. El guia muy bien. Ya lo habían avisado: aire acondicionado muy alto a la ida, y bien a la vuelta. Con una sudadera o jersey es suficiente. Una parada a la ida para desayunar, y directo a la vuelta. Autobús de dos pisos. Translate this opinion into English.

It took 15 minutes to pick us up at the agreed point. The guide was very good. They had already warned us: very loud air conditioning on the way there, and good on the way back. A sweatshirt or jumper is enough. One stop on the way there for breakfast, and straight on the way back. Double-decker bus. Opinion translated. Show original.

Operated by: Miami Skyline Cruises

I travelled with my partner

Dec / 07 / 2024

Cristina

Madrid, Spain

I travelled with friends

En general la actividad estuvo bien porque Cayo Hueso es un lugar bonito y se hace agradable pasar 6 horas allí. Sin embargo, el autobús es excesivamente estrecho y el nivel del aire acondicionado es excesivo, lo cual hace que las 4 horas de viaje en cada sentido sean incómodas.

Overall the activity was fine because Key West is a nice place and it is nice to spend 6 hours there. However, the bus is extremely narrow and the air conditioning is too high, which makes the 4-hour trip each way uncomfortable.

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled with friends

Sentimos que el autobús de la actividad no haya sido de tu agrado. Tendremos esto en cuenta de cara a seguir mejorando el servicio que ofrecemos. Translate this opinion into English.

We are sorry that you did not like the activity bus. We will take this into account in order to continue improving the service we offer. Opinion translated. Show original.

Nov / 09 / 2024

Anonymous

Spain

I travelled with small children

La actividad en sí se compone en un viaje a Key West no siendo guiada cuando llegas a destino. Lo peor fue la gestión que hacen del pick up. El día anterior recibí una instrucción diferente referente a la hora de quedada y el sitio. Si la salida fijada era desde Bayside a las 7:15 el día previo me lo cambian a las 6:25 en Miami B aconsejandome qye llrgue 10 minutos antes . El disgusto aumentó cuando llegaron a las 6:45, que hay varias paradas en ruta y efectivamente paran en Bayside a las 7:15. Translate this opinion into English.

The activity itself consists of a trip to Key West without being guided when you arrive at your destination. The worst thing was the way they manage the pick up. The day before I received a different instruction regarding the meeting time and the place. If the scheduled departure was from Bayside at 7:15 the day before they changed it to 6:25 in Miami B, advising me to arrive 10 minutes earlier. The annoyance increased when they arrived at 6:45, there are several stops on the route and they actually stop at Bayside at 7:15. Opinion translated. Show original.

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled with small children

Oct / 03 / 2024

Iratxe

Bilbao, Spain

I travelled by myself

Bien pero palizon de viaje, demasiado autobus y encima el aire a tope, que he pedido que se baje pero dicen que no se puede y encima a la vuelta habia ratos que en vez de frio salia caliente, casi peor. La isla cayo hueso es ideal pero tantas horas de autobus encima incomoda con tena aire creo que no compensa, a pesar de guia y conductor estupendos

Good but it was a long journey, too much bus and on top of that the air conditioning was at full blast, I asked them to turn it off but they said it wasn't possible and on top of that on the way back there were times when instead of cold it came out hot, almost worse. Cayo Hueso Island is ideal but so many hours on the bus and uncomfortable with no air conditioning I think it's not worth it, despite the great guide and driver.

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled by myself

Sentimos que esta parte de la actividad no haya cumplido con tus expectativas, y no haya sido de tu comodidad. El itinerario descrito figura en la descripción de la web. Aun así, tendremos en cuenta lo sucedido de cara a seguir mejorando el servicio. Translate this opinion into English.

We are sorry that this part of the activity did not meet your expectations and that you did not enjoy it. The described itinerary is listed in the description on the website. However, we will take into account what happened in order to continue improving the service. Opinion translated. Show original.

Sep / 03 / 2024

Jose Maria

Vinaros, Spain

I travelled with small children

La experiencia ha sido inolvidable. Hemos podido visitar todo el cayo cogiendo el bus que hay para ello. Y nuestra guíaSINDY ha sido muy simpática y nos ha ayudado mucho siendo los únicos en habla hispana. Recomendamos el sitio y sobretodo nuestra guIa Sindy Translate this opinion into English.

The experience was unforgettable. We were able to visit the whole island by taking the bus provided for that purpose. And our guide SINDY was very friendly and helped us a lot, being the only ones who spoke Spanish. We recommend the place and especially our guide Sindy. Opinion translated. Show original.

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled with small children

Jul / 18 / 2024

Maria

Spain

El viaje son 8 horas ida-vuelta. El autobús es muy viejo y muy sucio. He hecho diferentes viajes en estas vacaciones y precisamente éste, que es el más largo, es el que lleva el vehículo más incómodo, casi ni te puede mover en el asiento. Por otro lado, en el bus te ofrecen coger las excursiones con ellos, porque supuestamente son más baratas (hay que pagarlo en efectivo), sin embargo si buscas en internet, por ejemplo el bus que recorre el cayo del que te puedes bajar y subir, está más barato.

The trip is 8 hours round trip. The bus is very old and very dirty. I have made different trips on these vacations and precisely this one, which is the longest, is the one with the most uncomfortable vehicle, you can barely move in the seat. On the other hand, on the bus they offer you to take the excursions with them, because they are supposedly cheaper (you have to pay in cash), however if you search on the internet, for example, the bus that runs around the key from which you can get off and on , it's cheaper.

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

Sentimos que la experiencia no se ajustase del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

We are sorry that the experience did not fully match what was expected. At Civitatis we only want our clients to have the best possible experiences. To do this, we take note of all comments with the intention of improving. Opinion translated. Show original.

Jul / 01 / 2024

Violeta

Spain

I travelled with my partner

Maravilloso!! Si estas en Miami lo tienes que hacer si o si, visitar cayo hueso es una experiencia inolvidable. Cabe destacar que nuestro autobus se estropeo y no salimos hasta las 9. Sin embargo nuestra conductora Cynthia nos llevó a un restaurante cubano a desayunar (nos encantó) y luego se comprometió a traernos más tarde de vuelta para estas las 6 horas acordadas en cayo hueso. Un 10 para esta conductora!!! Me sentí super segura con ella, además de eso muy simpatica y pendiente de nosotros. Translate this opinion into English.

Marvelous!! If you are in Miami you have to do it yes or yes, visiting Key Bone is an unforgettable experience. It should be noted that our bus broke down and we didn't leave until 9. However, our driver Cynthia took us to a Cuban restaurant for breakfast (we loved it) and then promised to bring us back later for the agreed upon 6 hours in Key Bone. . A 10 for this driver!!! I felt super safe with her, in addition to that, she was very friendly and attentive to us. Opinion translated. Show original.

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled with my partner

Jun / 02 / 2024

Anonymous

Spain

I travelled with my partner

Excursión con guía que habla inglés y español, como casi siempre se dedican más al habla inglesa que a los hispanos-hablantes. Por otro lado la excursión es un traslado de 4 horas en bus para luego estar unas 4 horas en cayo hueso, no da tiempo a ver mucho, y mucho menos si llevas contratada una excursión como barco etc, si queréis conocer Cayo Hueso mejor contratar una noche de hotel para poder disfrutarlo. Esta excursión no la aconsejo, autobús viejo y en no muy buenas condiciones.

Excursion with a guide who speaks English and Spanish, as they almost always focus more on English speakers than on Spanish-speakers. On the other hand, the excursion is a 4-hour transfer by bus to then spend about 4 hours in Key West, there is not time to see much, much less if you have contracted an excursion such as a boat, etc., if you want to get to know Key West, it is better to hire one. hotel night to enjoy it. I do not recommend this excursion, the bus is old and not in very good condition.

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled with my partner

Los guías se esfuerzan por dar los contenidos por igual en todos los idiomas ofertados. Estos intentan que la experiencia cumpla con todas las expectativas, y sea lo más enriquecedora posible. Sentimos si no ha resultado como esperabas. Translate this opinion into English.

The guides strive to provide the content equally in all the languages offered. They try to ensure that the experience meets all expectations and is as enriching as possible. We are sorry if it has not turned out as you expected. Opinion translated. Show original.

Apr / 30 / 2024

Mario Daniel

Buenos Aires, Argentina

I travelled by myself

Muy amable la guía Tamara y con buen dominio de idiomas. Como crítica, se enfoca mucho en vender opcionales, y a quienes ya los adquirimos online medio que nos pasa un poco por alto. Rubén, el chofer, muy correcto. El bus 117 tiene asientos rotos y cayó agua dentro, mejorar el mantenimiento. Por lo pronto cumplieron con mis expectativas. Translate this opinion into English.

The guide Tamara was very friendly and had a good command of languages. As a criticism, it focuses a lot on selling optional items, and for those of us who already purchase them online, it is a bit overlooked. Rubén, the driver, very correct. Bus 117 has broken seats and water fell inside, improve maintenance. So far they met my expectations. Opinion translated. Show original.

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled by myself

Dec / 26 / 2023

Iván Reyes Valladolid

Veracruz, Mexico

I travelled with small children

Más que una excursión es un traslado a Key West con opciones de comprar algunas actividades. Hay personas que sólo lo utilizan como forma de transporte debido a que viven ahí y únicamente compran el boleto de ida. Sin embargo como mencioné, también se puede pagar para realizar algunas actividades como un recorrido turístico en autobús, hacer snorkel, actividades en el agua y así. Translate this opinion into English.

More than an excursion, it is a transfer to Key West with options to purchase some activities. There are people who only use it as a form of transportation because they live there and only buy a one-way ticket. However, as I mentioned, you can also pay to do some activities such as a sightseeing bus tour, snorkeling, water activities and so on. Opinion translated. Show original.

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled with small children

Nov / 30 / 2023

Marlene

Marbella, Spain

I travelled with teenagers

Un lugar maravilloso lleno de encanto y contrastes para descubrir. Contratamos snorkeling, no fue una maravilla, pero nadar en mitad del océano fue una experiencia, el agua con muy buena temperatura (finales de noviembre). La única pega, el autobús era un poco viejo, los asientos no eran cómodos. Translate this opinion into English.

A wonderful place full of charm and contrasts to discover. We hired snorkeling, it wasn't wonderful, but swimming in the middle of the ocean was an experience, the water with a very good temperature (end of November). The only downside, the bus was a little old, the seats were not comfortable. Opinion translated. Show original.

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled with teenagers

Jun / 29 / 2023

Carolina

Argentina

I travelled with my partner

La verdad es que solo un traslado donde te quieren vender mil cosas más arriba del bus. Te dejan lejos de la playa y no te dicen que hay playas públicas o que se puede hacer. Solo quieren venderte sus excursiones. Y si no le dejas propinas al bajar son muy poco amables.

The truth is that only a transfer where they want to sell you a thousand things above the bus. They leave you far from the beach and do not tell you that there are public beaches or what can be done. They just want to sell you their excursions. And if you don't leave tips when you go down they are very unfriendly.

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled with my partner

Nuestro equipo se esfuerza siempre por ofrecer una experiencia completa y amena. Aun así, agradecemos y tomamos nota de los comentarios para seguir mejorando. Translate this opinion into English.

Our team always strives to offer a complete and enjoyable experience. Even so, we appreciate and take note of the comments to continue improving. Opinion translated. Show original.

Apr / 09 / 2023

Concepcion

Barcelona, Spain

I travelled with my partner

Normal tirando a bajo El lugar vale la pena. Lo que pagas de excursión también La guia y el conductor hacen su trabajo, sin más. El conductor un kamikaze y la guía una sosa El autobús que te da la vuelta un robo dado que se pagan 26 euros por persona además de la excursión. Todo en americano

Normal pulling low The place is worth it. What you pay for excursion too The guide and the driver do their job, without more. The driver is a kamikaze and the guide is bland. The bus that turns you around is a robbery since you pay 26 euros per person in addition to the excursion. all in american

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled with my partner

Nuestro equipo local está compuesto por profesionales que se esfuerzan siempre por ofrecer una experiencia óptima. Aun así, siempre se puede seguir mejorando. Ya hemos tomado nota de tus impresiones con este fin. Translate this opinion into English.

Our local team is made up of professionals who always strive to offer an optimal experience. Still, there is always room for improvement. We have already taken note of your impressions for this purpose. Opinion translated. Show original.

Feb / 03 / 2023

Jaume Martinez Alba

Barcelona, Spain

I travelled with my partner

Lugar muy bonito para visitar. Traslado a Cayo Hueso en bus por 3h y media con parada desayuno en Cayo Largo (Bufallo track food)). Contratamos excursión en barco y justo cuando estábamos haciendo cola para zarpar, nos informan que por razones técnicas no se puede realizar la excursión. La empresa del barco retornó a todos el billete menos a nosotros que al contratar directamente no nos lo retornaron. Aun estamos a la espera

Very nice place to visit. Transfer to Key West by bus for 3 hours and a half with breakfast stop in Key Largo (Bufallo track food)). We hired a boat excursion and just when we were queuing to set sail, they informed us that for technical reasons the excursion could not be carried out. The ship company returned the ticket to everyone except us, which when contracting directly did not return it to us. we are still waiting

Operated by: South Florida Bus Services, Inc. Dba Xcursions Usa

I travelled with my partner

Hemos confirmado que el paseo en barco se tuvo que cancelar debido al mal tiempo, ya que nuestro operador local siempre hace el tour en condiciones de seguridad para todos los participantes. Sentimos las molestias ocasionadas respecto a esto. Hemos hecho un reembolso equivalente a la incidencia producida. Translate this opinion into English.

We have confirmed that the boat tour had to be canceled due to bad weather, as our local operator always runs the tour in safe conditions for all participants. We are sorry for the inconvenience caused regarding this. We have made a refund equivalent to the incident produced. Opinion translated. Show original.

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Key West Day Trip - Reviews

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