Day Trip to the Bahamas - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

Type of traveler

Person traveling alone (13)

Couple (45)

Group of friends (23)

Family with small children (7)

Family with adolescent children (9)

31/Jul/2019

Diego

Buenos Aires, Argentina

I travelled with teenagers

13/Apr/2019

Anonymous

Spain

12/Apr/2019

Anonymous

London, United Kingdom

First of all, the transfer driver was extremely rude and too direct. We was given no information about how to come back for the bus at the end of the day. Security was smooth, but then we was waiting on the boat for 2 hours before it even started moving. Even though on many pieces of information it says boarding is from 7:30-8:30, no exceptions on boarding past that time, yet people are still being allowed on half an hour after we was suppose to depart. No announcement or apology

We're sorry about your experience, but all the necessary information was provided by our partner. A few minutes of courtesy are given for people who have not arrived in time, but we have checked that the activity was correctly realised and the schedules were respected.

I travelled with my partner

27/Mar/2019

Nairobi Daneska Ramos

Panama City, Panama

Te hacen llegar a las 7am al puerto y sarpamos a las 10:15 am y supuestamente zarparíamos a las 9:AM, no hay internet para los que van por un día y tienes que pagar por las toallas. El desembarque es muy lento y una vez llegas al puerto tienes que esperar alrededor de 35 a 40 minutos para poder bajar y pasar a migración, los business class pasan primero.

Tanto el horario de partida como el tiempo de desembarque están sujetos a la autorización de migraciones por requerimiento del gobierno. Sentimos las molestias.

I travelled with teenagers

28/Feb/2020

Daniela Lagreca

Trinidad, Uruguay

Buena puntualidad en los traslados de la empresa. Un desastre las aduanas ! El barco bien pero tuvimos q esperar una hora para desembarcar ! El hotel si no hablan inglés nadie t entiende y No son muy amable ! Translate this opinion into English.

Good punctuality in the company transfers. A customs disaster! The boat fine but we had to wait an hour to disembark! The hotel if they don't speak English nobody understands and they are not very friendly! Opinion translated. Show original.

I travelled with my partner

26/Feb/2020

Camila

Viña Del Mar, Chile

Excelente excursión, si sigues todos los pasos no existen problemas, te van a buscar puntualmente al hotel Previa coordinación , el ferry salió puntual, lo mejor es arrendar carro de golf y recorrer la isla, lo único fome fue la espera para entrar nuevamente a Estados Unidos ya que solo había un policía, por lo cual esperamos como 3 horas pero igual la llegada a hotel fue como a las 11 de la noche, lo hermoso de bimini incomparable Translate this opinion into English.

Excellent excursion, if you follow all the steps there are no problems, they will pick you up from the hotel on time Prior coordination, the ferry left on time, the best thing is to rent a golf cart and tour the island, the only thing encouraging was the wait to enter the States again United since there was only one police officer, for which we waited for about 3 hours but the arrival at the hotel was like 11 at night, the beautiful of incomparable bimini Opinion translated. Show original.

I travelled with my partner

23/Feb/2020

Anonymous

Santiago, Chile

jamas pasaron a huscarme perdi mi dinero y nadie responde.

they never came to sniff me, I lost my money and nobody responds.

Pedimos disculpas por que no pudieras disfrutar de esta actividad. Trabajaremos con nuestro proveedor para que esto no vuelva a suceder. Se ha procedido al reembolso total de la reserva. Translate this opinion into English.

We apologize for not being able to enjoy this activity. We will work with our provider so that this does not happen again. The reservation has been fully reimbursed. Opinion translated. Show original.

I travelled with friends

23/Feb/2020

Carolina Castro Calvo

Medellin, Colombia

I travelled by myself

5/Feb/2020

Lorena

Buenos Aires, Argentina

Excelente! Un paseo increíble y muy buena atención y servicio Translate this opinion into English.

Excellent! An incredible ride and very good attention and service Opinion translated. Show original.

I travelled with teenagers

25/Jan/2020

Silvia

Forli, Italy

Punto 1 non è vero che ci vogliono 2 ore ma 3 abbondanti ci sono venuti a prelevare alla fermata da loro detta alle 6:45 e mi sono stasa in spiaggia alle 13! Punto 2 l’aria condizionata nel traghetto ti ghiaccia anke il midollo.. si stava meglio fuori seduti per terra al sole. Punto 3 al ritorno a Miami ti ci vuole quasi un’ora per i controlli. Insomma sono andata via di casa alle 6:45 e sono tornata alle 10:45 e ho fatto solo 5 ore a Bimini! Di certo non lo consiglierò a nessuno!

Point 1 is not true that it takes 2 hours but 3 abundant ones came to pick us up at the stop they said at 6:45 and I stayed on the beach at 13! Point 2 the air conditioning in the ferry freezes you anke the marrow .. you were better off sitting on the ground in the sun. Step 3 on your return to Miami it takes you almost an hour to check. In short, I left home at 6:45 and went back at 10:45 and I only did 5 hours in Bimini! I certainly won't recommend it to anyone!

Nella descrizione del sito web è indicata la durata totale dell'escursione. La durata del tour può subire, però, delle variazioni a causa dello stato del mare e dei controlli di sicurezza, due fattori di cui è impossibile calcolare l'esatta tempistica. Ci dispiace che l'esperienza non sia stata all'altezza delle aspettative. Translate this opinion into English.

The description of the website indicates the total duration of the excursion. The duration of the tour may vary, however, due to the state of the sea and the security checks, two factors of which it is impossible to calculate the exact timing. We are sorry that the experience did not live up to expectations. Opinion translated. Show original.

I travelled with my partner

24/Jan/2020

Iría

Barcelona, Spain

Pérdida de dinero y de tiempo. Primero te dejan en el puerto sin explicarte qué tienes que hacer. No te dicen todo el tiempo que malgastas en migración tanto a la entrada como a la salida. Llegas a la isla y tampoco nadie te explica qué hacer. Tuvimos un retraso de 4 h para volver y nadie se dignó a darnos ningún tipo de explicación. Nos han hecho perder tiempo, la noche de hotel ya que llegamos a las 04:00 am y la excursión del día siguiente y el dinero de la misma. Un TIMO

Waste of money and time. First they leave you at the port without explaining what you have to do. They do not tell you all the time that you waste on migration both at the entrance and at the exit. You arrive at the island and nobody explains what to do either. We had a delay of 4 hours to return and no one deigned to give us any explanation. They have made us waste time, the hotel night since we arrived at 04:00 am and the excursion the next day and the money for it. A TIMO

En la web se indica que esta actividad supone un transporte desde Miami a las islas Bahamas y que, una vez en destino, se dispondrá de tiempo libre. No hay guía ni visitas guiadas. Sentimos que se produjera un retraso, este se debió a las difíciles condiciones del mar para la navegación. Translate this opinion into English.

On the website it is indicated that this activity involves transportation from Miami to the Bahamas and that, once at the destination, free time will be available. There is no guide or guided tours. We are sorry that there was a delay, this was due to the difficult sea conditions for navigation. Opinion translated. Show original.

I travelled with friends

24/Jan/2020

Rodrigo

San Justo, Argentina

Una patada al palar No se si es un robo o una estafa. Pésimo todo. Me buscaron a las 6 AM y regresé 5 Am. No cambio Bimini por Miami, menos pagando 155 usd, una hamburguesa sola 15 tallarines 30. Ojo de bife 45 Pase frío en todos lados. Mal trato, en aduana de regreso estuve más de 2.30 hs a las 2AM Civitatis no recomiende esta excursion, Yo aviso la van a pasar muy mal uds deciden El hotel sin playa, esta a 1.5 kms sin baños un solo carribar que te decapita. Devuelvan el dinero no disculpas

Hemos confirmado con la empresa naviera que los retrasos se debieron a las condiciones del mar. La seguridad es un elemento indispensable para nosotros y nuestro colaborador. Por otro lado, el hotel ofrecido fue el de costumbre, a escasos minutos de la playa, y provisto de piscina y todos los servicios esperados. Sentimos si la experiencia no estuvo a la altura de lo que esperabas.

I travelled with my partner

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