Day Trip to the Bahamas - Reviews

Rating of the activity

6.70 / 10

6.71875 128 reviews | 1,871 travellers

3 photos of travellers

Customer scoring

Type of traveler

Travelling alone (13)

Couple (52)

Group of friends (26)

With small children (9)

With older children (10)

Opinions of real clients who booked our products.

See only reviews with text

31 / Jul / 2019

Diego

Buenos Aires, Argentina

I travelled with teenagers

13 / Apr / 2019

Anonymous

Spain

12 / Apr / 2019

Anonymous

London, United Kingdom

First of all, the transfer driver was extremely rude and too direct. We was given no information about how to come back for the bus at the end of the day. Security was smooth, but then we was waiting on the boat for 2 hours before it even started moving. Even though on many pieces of information it says boarding is from 7:30-8:30, no exceptions on boarding past that time, yet people are still being allowed on half an hour after we was suppose to depart. No announcement or apology

We're sorry about your experience, but all the necessary information was provided by our partner. A few minutes of courtesy are given for people who have not arrived in time, but we have checked that the activity was correctly realised and the schedules were respected.

I travelled with my partner

27 / Mar / 2019

Nairobi Daneska Ramos

Panama City, Panama

Te hacen llegar a las 7am al puerto y sarpamos a las 10:15 am y supuestamente zarparíamos a las 9:AM, no hay internet para los que van por un día y tienes que pagar por las toallas. El desembarque es muy lento y una vez llegas al puerto tienes que esperar alrededor de 35 a 40 minutos para poder bajar y pasar a migración, los business class pasan primero.

Tanto el horario de partida como el tiempo de desembarque están sujetos a la autorización de migraciones por requerimiento del gobierno. Sentimos las molestias.

I travelled with teenagers

30 / Dec / 2022

Laure

France

I travelled with small children

18 / Nov / 2022

Aurelie

Paris, France

I travelled with friends

18 / Nov / 2022

Ruben Wulc

Argentina

La noche anterior a la excursion , llega un correo electronico diciendo "Tenga en cuenta que el pase de un día del resort Hilton ya no está incluido en su viaje de un día a Bimini. Gracias y un saludo." Esto NO fue lo contratado y que al llegar al Resort Hilton debiamos pagar U$S 40 por cada pasajero para acceder al Beach Club, por lo tanto NO tuvimos OPCION !!!! Esto se debia a que la Empresa en destino "BIMINI" estuvo Ausente al momento de llegar al Puerto. Solicito REINTEGRO . Gracias

The night before the tour, an email arrives saying "Please note that the Hilton Resort Day Pass is no longer included with your Bimini Day Trip. Thank you and best regards." This was NOT what was contracted and when we arrived at the Hilton Resort we had to pay US$40 for each passenger to access the Beach Club, therefore we had NO CHOICE!!!! This was due to the fact that the Company at destination "BIMINI" was absent at the time of arrival at the Port. I request REFUND. Thank you

Nuestro colaborador local nos ha confirmado esta información y, efectivamente, esta actividad ya no incluye el pase del resort Hilton. Esto ya se encuentra correctamente actualizado en la descripción de la página web. Con respecto a tu solicitud, ya se ha realizado el reembolso correspondiente. Sentimos las molestias ocasionadas. Translate this opinion into English.

Our local partner has confirmed this information and indeed this activity no longer includes the Hilton Resort Pass. This is already correctly updated in the description of the web page. Regarding your request, the corresponding refund has already been made. We feel the inconvenience caused. Opinion translated. Show original.

I travelled with teenagers

26 / Oct / 2022

Adrian Karpel

Argentina

Lo único eficiente fue el traslado al ferry, después bajamos en la isla y no tuvimos apoyo ninguno de que hacer, para donde ir, nada. Ni siquiera nos dijeron horario de regreso. Tuvimos que preguntar por nuestra cuenta y en la isla no hay nadie que hable español. La verdad que una vergüenza, solo por el traslado en ferry que podía haberlo hecho por mi cuenta. Nadie en isla de vuestra compañía que nos oriente no nada.

The only efficient thing was the transfer to the ferry, then we got off on the island and we had no support on what to do, where to go, nothing. They didn't even tell us the return time. We had to ask on our own and there is no one on the island who speaks Spanish. The truth is that it's a shame, just because of the ferry transfer that I could have done on my own. No one on the island of your company to guide us, nothing.

En la descripción web de la visita especificamos que esta se hace por libre, y que se cuenta con un conductor de habla española que da las indicaciones necesarias antes de la actividad. Sentimos que no hayas podido ver antes esta información. Translate this opinion into English.

In the web description of the visit we specify that it is done on your own, and that there is a Spanish-speaking driver who gives the necessary instructions before the activity. We're sorry you weren't able to see this information earlier. Opinion translated. Show original.

I travelled with my partner

16 / Sep / 2022

Xitlali

Saltillo, Mexico

No vale la pena , cuando llegas nadie te explica nada y es mentira que incluye el uso de instalaciones te cobran hasta por estar en la playa, la alberca, las toallas No regresa la hora que te mencionan regresa mucho más tarde y la fila de la aduana es larguísima, hay demasiados tiempos muertos

It's not worth it, when you arrive nobody explains anything to you and it's a lie that includes the use of facilities they charge you even for being on the beach, the pool, the towels It doesn't come back the time they mention it comes back much later and the queue for the customs is very long, there are too many dead times

En la descripción web de esta actividad especificamos lo incluidos en la misma. Por otra parte, las esperas derivadas de controles de autoridades locales dependen de la propia organización del control, lo que puede derivar en esperas. Sentimos que la visita no haya sido de tu agrado. Translate this opinion into English.

In the web description of this activity we specify what is included in it. On the other hand, the queues derived from controls by local authorities depend on the control organization itself, which can lead to queues. We are sorry that the visit was not to your liking. Opinion translated. Show original.

I travelled with my partner

09 / Sep / 2022

Ivana Anabel Ocampo

Argentina

I travelled with my partner

04 / Sep / 2022

Clara Martin

Miami, The United States

Muy buena ,nos divertimos muchísimo aunque necesitábamos mas tiempo en la isla . Translate this opinion into English.

Very good, we had a lot of fun although we needed more time on the island. Opinion translated. Show original.

I travelled with small children

31 / Aug / 2022

Anonymous

17 / Aug / 2022

Maria Alice

Brazil

O passeio é maravilhoso. Lugar perfeito e lindo. Só não foi excelente, porque não tinha um guia acompanhando para auxiliar. Quando chegamos em Fort Lauderdale no momento de validar o voucher não tinha a informação que eles precisavam, depois percebi que somente constava no WhatsApp. Tive que localizar sozinha essa informação. Chegando em Bahamas, eu não tinha internet no celular e no voucher não consta o nome do hotel. Entäo fui para a praia e aluguei o guarda-sol e a cadeira.

The tour is wonderful. Perfect and beautiful place. It just wasn't excellent, because there wasn't a guide accompanying to help. When we arrived in Fort Lauderdale, when validating the voucher, I didn't have the information they needed, then I realized that it was only on WhatsApp. I had to find that information myself. Arriving in the Bahamas, I did not have internet on my cell phone and the hotel's name does not appear on the voucher. So I went to the beach and rented the umbrella and chair.

Nos e-mails de confirmação e lembrete é declarado que as notificações do provedor são feitas pela WhatsApp. Por outro lado, esta atividade não tem um serviço de guia, mas o motorista auxilia os participantes a partir do veículo. Lamentamos que alguns elementos da atividade não tenham sido inteiramente do seu agrado. Translate this opinion into English.

In the confirmation and reminder emails it is stated that the provider notifications are made by WhatsApp. On the other hand, this activity does not have a guide service, but the driver assists participants from the vehicle. We regret that some elements of the activity were not entirely to your liking. Opinion translated. Show original.

I travelled with my partner

11 / Aug / 2022

Sergio

Spain

No merece la pena estar un día en Bahamas. La fina de aduanas es muy larga al volver. Esto no es problema de la empresa. Pero si un día no es suficiente, nl se debería ofertar. Translate this opinion into English.

It is not worth spending a day in the Bahamas. The fine of customs is very long when returning. This is not a company problem. But if one day is not enough, nl should be offered. Opinion translated. Show original.

I travelled with friends

10 / Aug / 2022

Sara

Italy

Il transfer doveva passare a prenderci in hotel ma si è fermato ad un isolato da noi, quindi l'abbiamo perso. Dopo 45 min, contattando l'assistenza, il transfer è ripassato a prenderci, ma si è fermato ancora lontano dal punto di incontro concordato, l'abbiamo rincorso. AC fortissima sia sul pullman che in traghetto. Al ritorno il traghetto si è guastato, ci hanno fatto aspettare 1 ora al porto e 1 al Casinò dell'Hilton, morale siamo usciti di casa alle 6 di mattina e rientrati all'1 di notte.

The transfer was supposed to pick us up at the hotel but it stopped a block from us so we missed it. After 45 minutes, contacting the assistance, the transfer came back to pick us up, but it stopped still far from the agreed meeting point, we ran after it. Strong AC both on the bus and on the ferry. On the way back the ferry broke down, they made us wait 1 hour at the port and 1 hour at the Hilton Casino, so we left the house at 6 in the morning and returned at 1 in the morning.

L'autista vi aspettava al punto d'incontro all'ora esatta, ma non riuscendo a trovarvi, ha proseguito per la sua strada. Quando avete contattato il fornitore, questi ha richiamato l'autista perché tornasse a prendervi, ma voi non c'eravate, da qui la confusione sul ritiro. Ci scusiamo per gli eventuali disagi causati. Translate this opinion into English.

The driver was waiting for you at the meeting point at the exact time, but unable to find you, he continued on his way. When you contacted the supplier, they called the driver back to pick you up, but you weren't there, hence the confusion about pickup. We apologize for any inconvenience this may cause. Opinion translated. Show original.

I travelled with my partner

10 / Jul / 2022

Alícia

Argentina

No hubo buena coordinación ni al arribo.a terminal , ni luego para retornar a los hoteles.

There was no good coordination neither upon arrival at the terminal, nor later to return to the hotels.

Esta actividad atrae a un buen número de participantes, y nuestro equipo se esfuerza por realizarles los traslados a apropiadamente a todos. Sentimos si hubo algún inconveniente durante los trayectos, y seguiremos trabajando para mejorar. Translate this opinion into English.

This activity attracts a good number of participants, and our team strives to accommodate everyone appropriately. We are sorry if there was any inconvenience during the journeys, and we will continue working to improve. Opinion translated. Show original.

I travelled with my partner

29 / Jun / 2022

Anonymous

11 / Feb / 2022

Anonymous

10 / Dec / 2021

Lucía

Madrid, Spain

Un desastre. No nos recogieron en el hotel, tuvimos que desplazarnos a un punto que nos indicaron. El ferry salió con 1 hora de retraso y regresó con 4 horas de retraso. Llegamos a las 4 de la mañana a nuestro hotel. El día de antes, la empresa todavía no se había puesto en contacto con nosotros para indicarnos a que hora empezaba la excursión. , Muchi dinero, mucha paliza y mala organización para lo que es. Ademas en el hotel Hilton, no te dejan acceder a todas las zonas

Como se informa en nuestra web, la recogida solo está incluida en ciertas zonas de la ciudad, si no es posible se os indica un punto de encuentro cercano. La actividad tiene una duración aproximada de 18 horas, por lo que es posible que se regrese de madrugada. Sentimos que la experiencia no fuera de tu agrado.

I travelled with friends

23 / May / 2021

Carlos Julian Caicedo Cano

Bogota, Colombia

No pude realizar el tour, me indicaron que llegara a antes de las 8 am, llegue a las 7 am y estaba cerrado, no me dejaron ingresar

Sentimos mucho que no hayas podido disfrutar de esta actividad como era nuestro objetivo. Hemos informado al proveedor y se han hecho las gestiones necesarias para que esto no se repita. Se ha procedido al reembolso completo de lo pagado por este tour que no se pudo realizar.

I travelled with my partner

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US$ 220

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